Posted by Glenn on June 9th, 2011 in Management
This is a link to a free presentation containing a number of tips regarding telemarketing: http://www.cashflow-acceleration.co.uk/docs/telemarketing_tips_090611.ppt it explains how to undertake telemarketing, objectives, angles & hooks, objection handling, Telephone Preference Service, telemarketing approaches, gatekeepers, influencing and how to construct telemarketing questions.
Posted by Glenn on July 20th, 2010 in Management, Uncategorized
This is a real example of how poorly organised credit control practices can lose you customers.
Posted by Glenn on July 8th, 2010 in Management, News
There are so many hurdles to be faced by inventors trying to get their inventions to market, inventions need protection immediately.
Posted by Glenn on July 7th, 2010 in Management
The terms symbiotic and parasitic can be useful in understanding how different businesses function and whether the objectives of businesses are aligned.